Only an account holder or authorized representative can request cancelation.
Services will continue to bill to the account holder unless a request to cancel service is received.
What to Expect
A confirmation and reference number email.
Water is turned off as early as 8:00 a.m. Monday through Friday, regular business days.
A final bill generated within three business days will be mailed to the forwarding address provided.
If your account is set up for e-notifications, an email will be sent the day the final bill is generated.If service is terminated and water is disconnected, and you request reconnection, a fee may be applied to your account.
Any changes must be emailed by 8:00 a.m. on the termination date.
Include the address and reference number from your initial online confirmation email.
Please do not resubmit a request as the original request may already be scheduled.